What you get
- Grounded in your content
- 'I don’t know' fallback
- Analytics opt-in only
- Toggle on/off in admin
- Answers only from approved sources
- Unanswered-question log = evidence-based content backlog
Qvicom / Services / On-site FAQ assistant
From $650
On-site FAQ assistant
An on-site FAQ assistant answers from your approved answers and admits when it doesn't know. Qvicom wires it to the same stores your public FAQ uses — canonical question set first, site documentation second — with a hard rule: no source, no answer (it offers the contact path instead of improvising). It handles both languages from the same knowledge set, logs unanswered questions so your content gaps become a to-do list with evidence, and stays inside your consent and CSP rules. What it is not: a sales closer pretending to be human, or a model with the open internet wired into your customer conversations.
Deliverables
- Grounded in your content
- 'I don’t know' fallback
- Analytics opt-in only
- Toggle on/off in admin
- Source files
- Assistant embedded on agreed pages
- Weekly unanswered-question report
Process
- Knowledge — canonical FAQ + site docs wired as the only sources
- Rules — no source, no answer; contact path offered instead
- Locales — EN/ES answered from one knowledge set
- Logs — unanswered questions reported weekly as content gaps
- Guardrails — consent/CSP compliance; no open-internet answering
Questions
How fast is a written quote?
Within 48 hours of a discovery call, you receive scope, timeline and a fixed price.
Who owns the files?
On final payment, the final deliverables and source files are yours. Qvicom keeps pre-existing tools and portfolio rights unless we agree otherwise.
Request this service
The figure on this page is a 2026 rate-card starting point, not an invoice. The written quote confirms scope, rounds and timing.
Typical payment: 40% on acceptance, 30% at design approval, 30% before final delivery.
Free quote