Where is Qvicom based?
Two offices: Ak 15 #98-42, Suite 513, Bogotá, and 1140 South Miami Avenue, Miami, FL 33130. Delivery is remote-first across U.S. time zones, with on-site availability in both cities. The Miami ZIP is taken from the 2026 quotation and invoice templates; you can edit it in Branding if the suite number on the door differs.
How does a project start?
A free 30-minute consult, then a written fixed quote within 48 hours. Work is scheduled when the 40% deposit arrives. You approve design in writing before the 30% milestone, and final files release on the last 30%.
Which languages do you deliver in?
English and Spanish, on every service. Bilingual production is a scope line — on the rate card, a bilingual version of an asset is typically +35% in the U.S. card and +30% in the Colombia card — not a free extra discovered at the end.
How do payments work?
United States: USD via PayPal to info@qvicom.io. Colombia: COP, plus VAT at 19% unless a line says otherwise, by transfer or supported gateways (Wompi, PayU, ePayco) and PayPal where it fits. The website never treats a browser message as proof of payment. An invoice is marked paid only after verification.
Do you use unofficial social automation?
No. Publishing to Facebook, Instagram, LinkedIn, X, TikTok, YouTube or Pinterest will use official APIs when that patch is installed and accounts are connected with OAuth. Until then, the desk does not claim a post was published.